Terms & Conditions

Terms of service for Rudra Pipes products and services

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the Rudra Pipes website (rudrapipes.shop) or engaging with our products and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Company Information

Rudra Pipes
PLOT NO.14, RS NO.167 P4/P1,
NEAR ATUL GAS GODOWN,
SHREE NATHJI INDUSTRIAL AREA,
Rajkot, Gujarat, 360002
Phone: +91 8322864843
Email: contact@rudrapipes.shop

3. Products and Services

Rudra Pipes manufactures and supplies high-quality pipes including:

  • PVC (Polyvinyl Chloride) Pipes
  • CPVC (Chlorinated PVC) Pipes
  • HDPE (High-Density Polyethylene) Pipes
  • MDPE (Medium-Density Polyethylene) Pipes
  • Agricultural and Drip Irrigation Pipes
  • Pipe Fittings and Accessories

4. Product Specifications and Quality

All Rudra Pipes products are manufactured according to industry standards and specifications. We reserve the right to modify product specifications without prior notice. Our products are subject to:

  • ISO 9001:2015 Quality Management System
  • ISI Mark certification where applicable
  • Bureau of Indian Standards (BIS) compliance
  • Regular quality testing and inspection

5. Orders and Pricing

5.1 Order Process

All orders are subject to acceptance by Rudra Pipes. We reserve the right to refuse or cancel any order at our discretion. Orders are confirmed only after receipt of payment or credit approval.

5.2 Pricing

All prices are subject to change without notice. Prices quoted are valid for the specified period and may vary based on quantity, specifications, and market conditions. All prices are exclusive of taxes, duties, and delivery charges unless otherwise stated.

5.3 Payment Terms

Payment terms will be specified in individual quotations and purchase orders. We accept various payment methods including bank transfers, checks, and other agreed-upon methods.

6. Delivery and Shipping

Delivery schedules are estimates and may vary based on production capacity, material availability, and other factors. Rudra Pipes is not liable for delays due to circumstances beyond our control. Risk of loss transfers to the buyer upon delivery.

7. Warranty

7.1 Product Warranty

Rudra Pipes warrants that our products will be free from defects in materials and workmanship under normal use and service conditions. The warranty period varies by product type and will be specified in individual product documentation.

7.2 Warranty Limitations

This warranty does not cover:

  • Damage caused by improper installation, handling, or use
  • Normal wear and tear
  • Damage from external factors such as weather, chemicals, or physical abuse
  • Products modified without our written consent

7.3 Warranty Claims

Warranty claims must be submitted in writing within the warranty period. Rudra Pipes will, at its option, repair, replace, or refund defective products covered under warranty.

8. Limitation of Liability

Rudra Pipes' liability is limited to the purchase price of the products. We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

9. Installation and Use

Customers are responsible for proper installation and use of Rudra Pipes products according to applicable codes and standards. We recommend consulting with qualified professionals for installation and application guidance.

10. Intellectual Property

All content on the Rudra Pipes website, including text, images, logos, and designs, is protected by copyright and other intellectual property laws. Unauthorized use is prohibited.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Force Majeure

Rudra Pipes is not liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, government actions, labor disputes, or material shortages.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Changes to Terms

Rudra Pipes reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

17. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, constitute the entire agreement between you and Rudra Pipes regarding the use of our website and services.